So, can anyone explain to me why he/she/they try to charge sales tax on orders?? I'm pretty sure they aren't in the same state as I am and I'm sure they aren't supposed to do that??? I was looking to order from them but not sure now...
Who is "them"?
Just saying don't know if its just one person... or a couple people.... Just wondering why they are trying to charge sales tax? as far as I know you only get charged sales tax if the buyer and the supplier are in the same state.
Best thing to do is call and ask them. That way you will know exactly what's up. :-*
buy at your own risk :o >:( :(
they do and they are not going to quit
it was discussed on the green forum and they don't care if its against the law to collect sales tax from out of state customers
plus there has been many complaints lately about poor customer service and very long shipping periods from the time you order and you receive your stuff and if something is wrong with the order they blame the customer or the postal service and wont help you
this is stuff I have read on gta and the green forum this year. just search crosmods on those forums and you should get a hit
Quote from: 1377x on March 28, 2013, 12:18:49 AM
buy at your own risk :o >:( :(
they do and they are not going to quit
it was discussed on the green forum and they don't care if its against the law to collect sales tax from out of state customers
plus there has been many complaints lately about poor customer service and very long shipping periods from the time you order and you receive your stuff and if something is wrong with the order they blame the customer or the postal service and wont help you
this is stuff I have read on gta and the green forum this year. just search crosmods on those forums and you should get a hit
Thanks for the heads up.... Don't need the BS... I'll spend my funds elsewhere......
Quote from: 1377x on March 28, 2013, 12:18:49 AM
buy at your own risk :o >:( :(
they do and they are not going to quit
it was discussed on the green forum and they don't care if its against the law to collect sales tax from out of state customers
plus there has been many complaints lately about poor customer service and very long shipping periods from the time you order and you receive your stuff and if something is wrong with the order they blame the customer or the postal service and wont help you
this is stuff I have read on gta and the green forum this year. just search crosmods on those forums and you should get a hit
That's to bad... they make some nice stuff! Not to keen on buying there now either. Got plenty enough BS in life as it is... without consciously adding to it. It would bug me if I thought we didn't have a fair deal together.
Quote from: Crosshairs on March 27, 2013, 10:50:07 PM
He's talking about Crosmods.
Every day on this fourm is a learning experience. Never heard of Crosmods. I'm guessing it's someone that makes Crosman parts. ???
They make custom parts, kind of tactical looking for the 2240 and 1377 base guns. If you purchase the entire kit, you are looking at over 5 bills and your shooter will not look anything like a Crosman. One of our members was first in line for their parts and had a little fitting to do. I don't remember if this was a bad review or not. He may chime in.
http://crosmods.com/index.html (http://crosmods.com/index.html)
One thing we don't want is to get into a bashing contest. Individual vendors sometimes screw up. We had one guy here that caught the wrath of numerous members and now has a very good rating and reviews because he was smart enough to market in a different way. Sometimes, it is not the products, but the service. These guys chose machining as a way to earn a living, which means most do not have a business degree.
I still say to give them a call and find out for yourself before condemning a vendor. Otherwise, it is someone else's take and not your own.
Just my opinion, cause I am tired of vendors not getting a fair shake.....sorry, just how I'm feeling this morning ???
+1 to Arkmaker's comments, especially the "business school" deficits.
We are not alone in this, the same happens with any niche market/hobby specialties or services. You see similar comments and PO'd customer posts on gun collector forums, RC racing forums etc. Just because a guy is the "hot" tuner, or mod maker or collector/expert in any given hobby, doesn't mean he has any knowledge of marketing, customer development, good commercial practices etc, etc. He has a lathe, can make parts and has enough room in his shop for the part currently on the lathe and his ego.
With (nearly) all of these types of suppliers, you have to be ready to a) bow at the altar of their genius, b) take an all sales are final attitude when shopping with them and c) have the patience of Mother Teresa for delivery and even communications.
Caveat emptor squared.
Just my not so humble opinions.
by the way, as I forgot to mention in my nutty post, I have seen a lot of posts with happy Crosmods customers. In fact, more than negative.
Just saying..
Oh, and no, I am not affiliated with any vendor though I do love ole Charlie Mellon, in which case I am his pimp for his quality and cost effective parts!! Someday, I hope he starts making HEX BREECHES, or hope that Crooked Barn starts them up again!! I love them Hex Breeches :-\
Rich
in my post I said recent customers have experienced poor customer service
that's not b ashing just what actuals crosmods consumers are saying
the owner spoke on the green forum and had an attitude and put off a lot of green forum members who read the thread
if interested search crosmods on the green forum
I wanted some crosmods products but after reading what the owner said I will never buy anything directly from them
im not bashing just stating black and white facts that can be read publicly
good thing we have free speech
good thing we have free speech
a bash is a bash .... IT IS WHAT IT IS!!!
I can appreciate the thinking of keep an open mind... that is good common sense. I don't take Ed's feedback as anything but being known circumstances. I actually like knowing the word on the street... whether it is business practice and/ or quality concerns. But I get and appreciate your words of keeping an eye on fairness Rich....
Mainly what I commented on is the included charging of sales tax... whether appropriate or not to the transaction. Could be the way their billing system works, could be a bonus on sales out of state for them... I am not cool in wanting to pay it extra either. Just saying is all that was.
If they have something I want, now I know, and I will contact them to see if we can find middle ground. I agree about not everybody is well rounded in everything business also... if they're not, that's OK :-*
It is a simple fact of life looming on the horizon. Soon we will all be paying sales tax on any Internet purchase. Sorry but that is what is happening in the business world so best you get prepared for it now.
Carl
Could be the way their billing system works
Most likely this is the case ..... If it is the only person making the part that you want, out of state or in ... what's the big deal ...
like ... oh I have to pay $3.00 more for an awesome part that I want .... ???
Quote from: blake.l on March 28, 2013, 12:22:40 AM
Thanks for the heads up.... Don't need the BS... I'll spend my funds elsewhere......
no problem!
its hit or miss these days when buying online
I was going to warn the yellow forum about a thief in their midst but because they have rules about that, I couldn't stop the thief as he was welcomed with open arms fed the sheep then slaughtered them. then the members said why didn't anyone warn us of him
I replied because its not allowed on the forum.
I did however help a few grateful members there by letting them know about the guy.they contacted me via email .I gave them the scoop they sat back along with me and watched some good guys get taken by a bad guy who could have been stopped if it wasn't for the rules
another thing that let the thief do what he did is the forum fighting. my forum is better than forum stuff got in the way of stopping the bad guy too. if all the forums collaborated instead of fighting it would not have happened
all I am trying to do is give honest consumers a heads up on what to expect
if that bad guy comes here using the same name or giving any clue to who he is you better believe I am going to say something. I bet people wont be calling that bashing
when I told people mellon parts take awhile to get it wasn't bashing because he has good customer service and neither is this, just relaying what others have gone through.
I believe in second chances, I was duped by a vendor took my money and never sent my part.i finally got a refund from the vendor after a couple of months of no contact, good thing he reads his e-mails, he just doesn't respond to them. I was shocked when I got my refund it showed he does read his emails. will order from this vendor now he has made amends with the community by appolgy
do some research before buying or dealing with anyone. if you type crosman or airgun forums in the google search bar it will take you to many sites.register in as many as you can bare use the search bars within the forums a lot of useful info will turn up. I am active in about 6 air gun forums and see some our other members in these same forums.
the crosman community is very small vendors far and few between some are better than others just like with anything else
you asked a question and got an honest answer. i don't blow smoke or sunshine where it doesn't belong.
its more than just sales tax with this vendor
its poor customer service and long shipping periods
you must have missed that part
Quote from: 1377x on March 28, 2013, 09:10:38 PM
its more than just sales tax with this vendor
its poor customer service and long shipping periods
you must have missed that part
Ed, if you will remember a long time ago I was the first to warn folks about Crosmods and their poor service.
Carl
Quote from: quickster47 on March 28, 2013, 09:12:57 PM
Ed, if you will remember a long time ago I was the first to warn folks about Crosmods and their poor service.
Carl
so you were the first to bash ;D ;D
thanks for pointing that out ;)
if only people would heed the warnings
Quote from: quickster47 on March 28, 2013, 08:57:19 PM
It is a simple fact of life looming on the horizon. Soon we will all be paying sales tax on any Internet purchase. Sorry but that is what is happening in the business world so best you get prepared for it now.
Carl
Yup, it's 10+ years into the internet sales boom on a huge scale and the politicians have been burning over this loss of local tax revenue for years now. The earlier comment about billing software or invoicing program could be very true, many states are now going directly after distributors and makers for sales taxes and even my Free republic of Idaho now has an entry in their state income tax filing documents where you self report purchases made outside the state and pay a "use tax" (also called mordida in Mexico, ricordo in Sicily and the Vig in NYC). :D :-X
Quote from: quickster47 on March 28, 2013, 09:12:57 PM
Ed, if you will remember a long time ago I was the first to warn folks about Crosmods and their poor service.
Carl
This website needs to set up a sticky thread. I was thinking a Rating system like Ebay for some of the machinists that are willing to take people hard earned capital, then treat them poorly. This type of behaviour needs to be posted, before anyone else gets put through some thing like that.
just my two
what a shame. arm and legs prices AND not that good of service plus sales tax for people in other states. even if its a few bucks, its money, hard earned money that they have no right to take if they arent required to.
For what it's worth, I placed an online order with crosmods 12 days ago for a FT Piston. I received no order confirmation and I've emailed twice to get confirmation and status. I haven't heard back or received anything yet. I live in a state with no sales tax (NH) yet I was still charged tax. ???
I'll be seeking a refund soon and purchasing from a vendor that will actually respond to a paying customer's email. Doesn't seem like too much to ask and if so, I'll gladly take my money elsewhere.
Did you do a search on here or other AG forums for feedback before you purchased? In this thread alone, there are a half dozen posts about sales tax and customer "service" issues.
IMO, from the vast sets of negative threads on the web about this vendor... I would take the viewpoint that, if it walks like a duck, looks like a duck, etc etc.
Note: Not sure where Crosmods is physically located (they have no address info on their contact page, hint-hint) but, some states are aggressively going after sales taxes "due" from internet sales. They do this on a reciprocal basis with the tax colloectors in the state of manufacture or distribution, ie: "go get my tax money for me in your home state, and I'll go after yours in my home state". This may not be happening in your state but, vendors like the one discussed here just collect from everyone and hope for the best. It's an unethical practice at best, theoretically illegal at worst.
Quote from: BDS on January 22, 2014, 03:15:43 PM
Did you do a search on here or other AG forums for feedback before you purchased? In this thread alone, there are a half dozen posts about sales tax and customer "service" issues.
IMO, from the vast sets of negative threads on the web about this vendor... I would take the viewpoint that, if it walks like a duck, looks like a duck, etc etc.
Note: Not sure where Crosmods is physically located (they have no address info on their contact page, hint-hint) but, some states are aggressively going after sales taxes "due" from internet sales. They do this on a reciprocal basis with the tax colloectors in the state of manufacture or distribution, ie: "go get my tax money for me in your home state, and I'll go after yours in my home state". This may not be happening in your state but, vendors like the one discussed here just collect from everyone and hope for the best. It's an unethical practice at best, theoretically illegal at worst.
No. I hadn't done my research enough. I'm new to modding and assumed too much. However, that has changed and I must thank everyone for sharing their valuable info here.
pump-n-dump: It's an easy tarpit to fall into, all of us have at one time or another.
For any of these "niche" hobbies there are 3 levels of niche suppliers IMO, and they all should be researched before doing biz with e'm.
(this assumes that all 3 levels make good hardware)
Level 1 = True hobbyist vendor who has his "stuff" together, actually has a physical address posted, returns email and ph calls and has an interactive website or web presence that has actually been kept updated :-*
Level 2 = Was a hobbyist and has gone sour on the hobby but, still makes good or hard to find stuff, may or may not return communications, and hasn't updated his website since his last bankruptcy hearing :-X
Level 3 = Similar to level 2 vendor but, actually spends more time "floating" money received from customer orders (12 week delivery times) than he does making and shipping parts >:(
I have been pretty lucky most of the time with the folks I have dealt with. I even have one fella who is restoring and totally upgrading the design of an airgun for me who actually sends me emails and pics once a week, without asking! He's a $pendy guy but, his mechanical work and resto work is flawless and the design work is better than the OEM design and parts. Not easy to find these guys, takes a lot of research and inquiry and homework. But it's worth it when you hold that 30 year old Crosman gun that looks better, and Is better than new. :-*
i've bought once from crosmods the product is well made but very little info regarding shipping and took a few weeks to arrive(not that the wait time was excessive)
i would like a breech and a trigger at some stage as for the sales tax it's something that doesn't bother me too much as its less than our vat(same as your sales tax)and if i think the product is worth the total price inc shipping i'll get it
the bit that's more concerning is the lack of contact once the order is placed ,in the uk we're spoiled by gordon at gmac who lets you no straight away that your order has been received and when its shipped usually the same day if ordered in the morning
so for me it's a supplier i will use again but with caution
ped
The general rule of thumb is if the seller is in your state they can charge sales tax. If they are out of state and have a warehouse/distribution center in your state they can charge sales tax. This recently happened here in CT with Amazon. They now have a distribution center in my state, so they will be charging sales tax.
My very first mod on an air gun was a 1377! I ordered a breech.shroud.and bolt handle from them. I had no troblem with shipping or customer service.. Now on the other hand I DID have to pay sales tax!! ??? Why !! I don't know, I just thought that their state required them to to pay tax on the idems they sold???? ??? ???
Agreed AS13, though the sales tax conditions don't apply for me personally and while I don't like paying the extra $, the issue wasn't really about the sales tax. That was just icing on the cake. Waiting for a part isn't a problem either - as long as I know that there will be a wait and how long it is before I commit to buy. Charles Mellon posts on his website what his production backlog is. I assume that with any vendor some orders could be shipped quickly if the parts are on the shelf while others that are built to order will take time to build. I'm not saying Crosmods doesn't make good quality product or that they are a bad vendor. For me, sending money into what has felt like a black hole isn't what I expected or how I would have chosen to conduct business. I know this is niche market and is going to be unique in many regards, but if I could make any recommendations to those who are in any tangible goods business they would be:
1) Let people know what your stock situation is on listed parts so they can make an educated decision when purchasing
2) Provide the anticipated wait time for items that aren't in stock. i.e. "Out of stock for 2 weeks"
3) Let people know when you received their order / payment. Plus, this is a good opportunity to offer additional products that may be related or relevant that the customer may not know of resulting in more sales. You know, maybe clear out some of those bolt handles you made up 6 months ago.
4) Inform customers when there are necessary changes to their order
5) Provide at least two methods of contact: email, phone, mailing address
6) Terms of sale i.e. return process, refunds, warranty etc...
Happy customers are return customers plus they usually bring friends. :-*
duignan, dale voltageproducts@aol.com
1674 w 22 nd st
san pedro, California 90732
United States
(310) 486-7606
Even if a vendor has a problem with being punctual, If you're paying buy Paypal you won't have any issues. :-*
:-* :-* :-*
1) Let people know what your stock situation is on listed parts so they can make an educated decision when purchasing
2) Provide the anticipated wait time for items that aren't in stock. i.e. "Out of stock for 2 weeks"
3) Let people know when you received their order / payment. Plus, this is a good opportunity to offer additional products that may be related or relevant that the customer may not know of resulting in more sales. You know, maybe clear out some of those bolt handles you made up 6 months ago.
4) Inform customers when there are necessary changes to their order
5) Provide at least two methods of contact: email, phone, mailing address
6) Terms of sale i.e. return process, refunds, warranty etc...
Happy customers are return customers plus they usually bring friends. :-*
[/quote]
Can't agree with you more on those points!
Quote from: pump-n-dump on January 22, 2014, 06:58:21 PM
Agreed AS13, though the sales tax conditions don't apply for me personally and while I don't like paying the extra $, the issue wasn't really about the sales tax. That was just icing on the cake. Waiting for a part isn't a problem either - as long as I know that there will be a wait and how long it is before I commit to buy. Charles Mellon posts on his website what his production backlog is. I assume that with any vendor some orders could be shipped quickly if the parts are on the shelf while others that are built to order will take time to build. I'm not saying Crosmods doesn't make good quality product or that they are a bad vendor. For me, sending money into what has felt like a black hole isn't what I expected or how I would have chosen to conduct business. I know this is niche market and is going to be unique in many regards, but if I could make any recommendations to those who are in any tangible goods business they would be:
1) Let people know what your stock situation is on listed parts so they can make an educated decision when purchasing
2) Provide the anticipated wait time for items that aren't in stock. i.e. "Out of stock for 2 weeks"
3) Let people know when you received their order / payment. Plus, this is a good opportunity to offer additional products that may be related or relevant that the customer may not know of resulting in more sales. You know, maybe clear out some of those bolt handles you made up 6 months ago.
4) Inform customers when there are necessary changes to their order
5) Provide at least two methods of contact: email, phone, mailing address
6) Terms of sale i.e. return process, refunds, warranty etc...
Happy customers are return customers plus they usually bring friends. :-*
You've got that spot on :-*
:( :( I sent Crosmods an email on the 22nd , asking them about a breech and have NOT had a reply from then YET !!! ??? ??? I don't know if they are still making parts or not!! I guess they don't care if I buy from them or not. >:( >:(
A bit off topic, but someday I would LOVE to get a tricked-out modified Crosmods 2240.
http://www.network54.com/Forum/79574/thread/1390626948/Crosmods+Project+Sacrifice+at+%24400+%28Scope+%26amp%3B+Rings+Not+Included%29 (http://www.network54.com/Forum/79574/thread/1390626948/Crosmods+Project+Sacrifice+at+%24400+%28Scope+%26amp%3B+Rings+Not+Included%29)
me too noah i've always liked the crosmod breech and trigger unit and i'm planning putting one on one of my as2250's which i intend to do in .20 which will give me a full set of calibers (barring .177 which i don't really use as they're a bit fiddly)
hopefully when i have the time and money they'll still be running
ped