I just ordered a 2289 forearm and asked for part # 1389-010. The lady told me it was discontinued. So on to the next part. I couldn't find my older packing sheet where I had gotten one before so I put the order on hold to look for it. Still couldn't find it so I called back to Crosman and got a guy who had just looked up the new # for another customer. Why the lady couldn't do that I don't know.
Anyway, new # for 2289 Backpacker forearm is 1389-025.
Later, Bill
he probably had nothing better to do
she was probably bogged down by other orders coming in
Could be the different part numbers have to do with a color change in the material.
Some days customer service reps have bad days just like you and me. :)
Carl